Tata Power Mumbai — frequently asked questions
Questions about Tata Power Mumbai bills, tariff, payment, complaints, and new connections — answered with primary sources where applicable.
Frequently asked questions
What is the Tata Power Mumbai Consumer Number?
9 to 12 digit consumer number printed on Tata Power Mumbai bills. Example: 900000000.
How do I check my Tata Power Mumbai bill online?
Enter the Consumer Number in the form at the top of the Tata Power Mumbai bill check page on this site, or visit https://www.tatapower.com/payment/pay-online.aspx.
What is the Tata Power Mumbai customer-service number?
18002098577
How long does Tata Power Mumbai payment take to reflect?
Online (portal/bank app/wallet from balance): instant. Cash at counters: 2-4 working hours. Cheque: 2-3 working days.
What if my Tata Power Mumbai bill is wrong?
Contact Tata Power Mumbai customer service first with the bill in hand. Get a complaint reference number. Escalate to CERC after the statutory turnaround if unresolved.
How do I apply for a new Tata Power Mumbai connection?
Online via https://www.tatapower.com/payment/pay-online.aspx or at any customer-service office. Documents: ownership/rental, national ID, address proof, application fee. Timeline 15-45 working days.
Where does Tata Power Mumbai supply electricity?
South Mumbai, Mumbai Island (changeover), and Lonavala in India.
Is the Tata Power Mumbai bill accepted as proof of address?
Yes, within 3 months of bill date and matching applicant name.
Does Tata Power Mumbai offer rooftop solar net-metering?
Where India's regulator has approved net-metering, yes. Check https://cercind.gov.in/ for the current scheme.
Can I change the name on my Tata Power Mumbai bill?
Yes — file a Change of Name (CON) at any customer-service office. Timeline 7-21 working days.