BSES Rajdhani — frequently asked questions
Questions about BSES Rajdhani bills, tariff, payment, complaints, and new connections — answered with primary sources where applicable.
Frequently asked questions
What is the BSES Rajdhani CA Number?
9 to 12 digit Contract Account number visible on every BSES Rajdhani bill. Example: 150000000.
How do I check my BSES Rajdhani bill online?
Enter the CA Number in the form at the top of the BSES Rajdhani bill check page on this site, or visit https://www.bsesdelhi.com/web/brpl/view-pay-bill.
What is the BSES Rajdhani customer-service number?
19123
How long does BSES Rajdhani payment take to reflect?
Online (portal/bank app/wallet from balance): instant. Cash at counters: 2-4 working hours. Cheque: 2-3 working days.
What if my BSES Rajdhani bill is wrong?
Contact BSES Rajdhani customer service first with the bill in hand. Get a complaint reference number. Escalate to CERC after the statutory turnaround if unresolved.
How do I apply for a new BSES Rajdhani connection?
Online via https://www.bsesdelhi.com/web/brpl/view-pay-bill or at any customer-service office. Documents: ownership/rental, national ID, address proof, application fee. Timeline 15-45 working days.
Where does BSES Rajdhani supply electricity?
South Delhi, West Delhi, Dwarka, Najafgarh, RK Puram, and Vasant Kunj in India.
Is the BSES Rajdhani bill accepted as proof of address?
Yes, within 3 months of bill date and matching applicant name.
Does BSES Rajdhani offer rooftop solar net-metering?
Where India's regulator has approved net-metering, yes. Check https://cercind.gov.in/ for the current scheme.
Can I change the name on my BSES Rajdhani bill?
Yes — file a Change of Name (CON) at any customer-service office. Timeline 7-21 working days.